Posted by Daniel Uncategorized

Collision Safety Consultants NSW

A NRMA insured not at fault took the advice of Teleclaims and allowed her vehicle to be repaired by the Partner Repairer (RPM Narellan) who does Fixed Cost repairs. Yet another example of how the Fixed Cost repair model does not indemnify the customer. The authorised rectification includes new Rear Bumper, Beaver Panel & Liftgate. When will the assessor be held accountable for allowing the wrong method and incomplete repair? Cycle time for repairs was 15 days. If you have a choice of repairer policy we recommend you exercise this choice carefully.Rectification images from the independent non-contracted repairer to follow.


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